When business owners approach me for help, their most common concern revolves around generating more sales leads or client enquiries. However, after over a decade of working with entrepreneurs, I've come to realize that their core problem is often more evident and direct. It is this core problem that requires their attention and strategic focus, rather than solely chasing after leads. By understanding this fundamental shift, they can overcome the challenges they face and achieve substantial growth.
Explaining the Core Problem
Instead of fixating on acquiring more leads, business owners need to identify their true core problem. This can include the need for increased revenues and profits, a desire for more high-value sales, or a requirement for attracting high-quality clients. These are the actual issues that demand attention, but many entrepreneurs tend to seek answers solely for the "more leads" question. This narrow focus leads them astray, limits their marketing perspective, and fails to address their underlying core problem.
Illustrating the Concept
To illustrate the significance of focusing on the core problem, I often use the following scenario: Imagine someone driving a car and noticing a persistent smell of burning rubber. While the unpleasant odor is apparent, the core problem lies in something within the vehicle burning or overheating. Unfortunately, they concentrate their efforts on eliminating the smell of burning rubber instead of diagnosing and rectifying the root cause. They try various futile remedies such as driving with windows open, using air fresheners, or even cleaning the car thoroughly. Ultimately, their fixation on the smell blinds them to the real issue, leading to severe consequences like electronic failures and irreparable damage to the vehicle.
Redirecting Focus
The key lies in identifying and addressing the core problem effectively. To help you redirect your thinking and resolve your core problem, consider the following questions as a starting point, and feel free to add your own:
- What adjustments can I make to my product or service that will open doors to a new, highly profitable market?
- Who has already achieved the goals I aspire to accomplish, and how can I learn from their success?
- How can I increase my average customer spend by a specific percentage, starting immediately?
- What new high-value services can I offer to my existing clients?
- How many strategies can I develop to increase my referral rate by a significant percentage?
- What methods can I employ to motivate customers to make more frequent purchases?
- What valuable lessons can I learn from successful companies outside my industry?
- How can I significantly enhance my client or customer retention rate?
- Who are the trusted influencers in my target market, and how can I establish connections with them?
By shifting the focus from chasing leads to addressing the core problem, business owners can devise effective strategies and surpass their business targets. Utilize these questions as a foundation to gain clarity and develop a comprehensive plan that will propel your business forward. Embrace the power of redirecting your thinking and overcome challenges to achieve significant growth and success.